This is our initial policy and the first stage of our step towards privacy compliance for visitors to our site (including Opt In / Opt Out). We take our obligations towards customer privacy very seriously and by introducing this policy, we’re not just meeting our legal compliance obligations, we’re also being as open and transparent as we can be about the services we deliver to you.

Everything on this page is designed to make you fully aware of the cookies we use – so you can make an informed choice about whether you accept them.

We also have a legal obligation to protect your privacy online and we want you to be 100% confident in using our site – that’s why we’re introducing a three staged approach to privacy compliance.

Our three staged approach to privacy compliance:

  1. Stage - Information We’ll provide you with details around the cookies we use (this page).
  2. Stage - Internal policies We’ll educate our staff as to the importance and understanding of online privacy, together with the updating of our internal policies and procedures.
  3. Stage - Third-party suppliers We’ll make sure that all of our suppliers (internal and external) disclose the details of any likely impact that their products and services could have on your privacy.

For various reasons our technology makes use of cookies across to help manage the site and your user experience.

About cookies

A cookie is a small text file that is saved to the hard drive of your computer when you use a website. Our website uses session cookies, transferred to your computer only for the duration of your visit to the website. They help you to move round the website faster and, if you are a registered customer, they allow you to get information relevant to the services you receive. These cookies automatically expire when you leave the website or shut down your browser. For more information about cookies generally and how they work, please see: www.aboutcookies.orgOpens in new window. Our cookies or those set by third party suppliers may use different technologies, such as JavaScript.

Opting out

You can opt out of the cookies on our site on a cookie-by-cookie basis subject to browser settings. Don’t forget you may limit site operation or functions if you limit cookies, and if you delete all your cookies you may have to update your preferences with us next time you visit.

We want you to know everything you need to about the cookies we use, and (to the point of the last review), our site has been independently audited by Cookie Reports Limited.

Cookies we use on this website

To ensure that you are fully informed of all the cookies we are using, our site is independently audited by Cookie Reports Limited - the next review will be in February 2014.

The cookies in use are organised by category to help you identify them and support your informed choice.

Necessary cookies

These cookies are important to the underlying operation of the website, supporting important functionality such as shopping baskets and the technical operation of the website to ensure it performs how you would expect.

Name of cookie Type of cookie Reason for use of cookie Description
  Session cookie Your visit Checks whether your browser is using a valid version of JavaScript


Additional cookies

These cookies are used to provide insight into how the site is used, to provide a better ongoing experience.

Name of cookie Type of cookie Reason for use of cookie Description
Google Analytics First party cookie Your visit Enables monitoring of site usage for continuous improvement.
Optimost First party cookie Your visit Enables monitoring of site usage for continuous improvement.
ask about mobile site Mobile cookie Allows for a more customised experience Small text files that are stored on your web browsers. They are set by request by a web server or browser (Firefox, Chrome, etc.), and they allow for a more customised experience, as they remember user logins and other access data.