Careers at Post Office

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Passionate about helping us grow a vibrant, sustainable business that’s at the heart of every community? Want to build on our legacy and help spearhead a new era for the largest financial and retail institution in the country?

Join us today and help change tomorrow

Our teams are made up of all kinds of people from a variety of backgrounds, but they have one thing in common; the desire to provide vital services to households and small businesses in communities up and down the UK.

We live in an ever-changing digital age and while our products and services are evolving to meet these digital needs, providing a friendly, personal, expert service is equally important to us.

If you’d like to be part of this exciting and transformational period in our history and you have a great customer focused attitude with a desire to learn and grow, check out the opportunities we may have for you.

Customer Support Centre roles

Based in London

  • Finance
  • Procurement
  • Supply Chain
  • Operations (including Property & Security)
  • Product Management (including Mails, Financial Services, Telecoms & Government Services)
  • Retail Network
  • Company Secretariat
  • Legal, Risk & Governance
  • Marketing & Digital
  • Communications, Brand & Corporate Affairs
  • Strategy
  • HR
  • IT
  • Change Management

 

Support Services roles

Based in Chesterfield and in Bolton

  • Finance Service Centre
  • Contact Centre
  • HR Service Centre

 

Retail roles

Over 20 million people, that’s a third of the UK population use our services in branch every week. We believe that every one of those people should experience the highest level of customer service and a fantastic experience every time they pop in to see us. That’s why it’s vital that our retail staff have the right attitude, values, behaviour, passion, flexibility, drive and motivation.

We offer roles as:

  • Branch managers
  • Counter Service Consultants

 

Post Office Business Opportunities

If you’re interested in purchasing a business with a Post Office then you’ll need to search for current business opportunitiesOpens in new window.

Thanks for your interest in working at Post Office.

The next step is to

visit our recruitment siteOpens in new window

You can see all our current opportunities by using the Search function. Before you get started, we’ll ask you to set up an account and tell us a few details about yourself. We will then create your profile – and you’ll be able to apply for any roles that interest you.

Already registered? You can sign in to your account in the top right hand corner.

If there aren't any suitable roles at the moment, you can still register your details, set up alerts or update your profile.

Please note that we may get in touch with you about opportunities we think you’d be interested in. If you don’t want to hear from us, please let us know and we’ll update your profile accordingly.

If you are already a Post Office employee, you can access our internal opportunities page through your PeopleHub homepage.

If you have any questions, please contact our recruitment team.

Our people reflect the diversity of the communities in which we live and work, and the customers we serve. The things which make us different are accepted, valued and celebrated. And it’s not only our people who recognise this: we are featured in The Times Top 50 Employers for Women and are recognised as a Disability Confident Employer.

Everyone working for Post Office has a responsibility to:

  • Promote a professional and positive work environment and be a role model at all times

  • Promote a culture of inclusivity where differences are accepted, valued and celebrated

  • Inform their line manager of any instances of apparent discrimination or any perceived problem in relation to employment or to the provision of products and services

  • Comply with, and promote, Post Office Ltd policy and procedures with regard to diversity and inclusion

We want to celebrate the diversity of our workforce and the communities we serve. That means embracing diversity and creating policies which actively promote working without discrimination.

We also offer:

  • Flexible working practices

  • Women in Leadership Programme to support and nurture female talent

  • Post Office Prism is a network of lesbian, gay, bisexual and transgender (LGBT) colleagues – the group supports and celebrates Post Office’s LGBT+ community and provides advice and guidance to our business on inclusivity and diversity

  • Our Disability Confidence group, Be You, is a network of Post Office colleagues with disabilities and colleagues who want to support them – the group provides support, and advice, and helps the business to do the very best it can for employees with disabilities

    

    

At Post Office, each year we offer nine high potential individuals the opportunity to join the biggest retail network in Europe with over 11,500 branches and an annual revenue of over £1billion. As a Graduate at Post Office, you will be one of nine highly talented individuals on our programme meaning that you’ll get plenty of exposure across the organisation, at every level, with fast-track career opportunities.

The programme runs for two-years and within that time successful candidates will have the opportunity to complete three placements within the business, as well as further training and development opportunities to help support their career progression.

We’re looking for:

  • Ambitious and passionate individuals who live by our business values
  • Individuals with a hunger for learning, resilient attitude and strategic thinkers 
  • 2:1 degree in any discipline 
  • Individuals with potential to progress to our senior management team within 3-5 years

If you think you’ve got what it takes, you can find out more about the programme and the opportunities available, here.