We are the Post Office and there is no-one like us. From our travel and financial services, passports to postage, the Post Office network is serving communities across the UK. We have a network of over 11,500 branches across the UK and every one of our branches is at the heart of its community.
Under the current Parliament, Government has committed £1.34bn for the Post Office network to make sure there is no programme of Post Office closures and to update branches; in November 2013 Government announced a further £640m investment in the Post Office network, from 2015 to 2018. Central to our modernisation is the introduction of two new-style Post Offices, both of which are proving popular with customers.
1. Main style Post Office branches which offer a modern environment and in many cases extended opening hours. These branches have dedicated a Post Office counter offering customers a full range of products and services, during standard hours. In most cases there will also Post Office service provision at the retail position, providing access to a wide range of services including Post Office Card Account withdrawals and everyday banking services during extended shop hours.
2. Local style Post Office branches provide a wide range of services from the retail till and are open when the shop it is housed within is open.
This investment is supporting the transformation of the business, which in September 2014 saw the 3,000th branch transformed and more than 82,000 extra opening hours for customers. Around 8,000 branches will transform to one of these modern, easily accessible Post Office branches with longer hours designed to make it easier for customers to do business with us and helping to create a Post Office of the future which is financially sustainable in its own right. This is not a closure programme and we are committed to maintaining our current network at around 11,500.
Post Office Network Reports
The Local Authority and Post Office Ltd Pathfinder Program
For more information on this programme, download our report (PDF 1.2Mb)