Our leadership

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Post Office Limited’s Board of Directors is chaired  by Tim Parker. As Non-Executive Chairman he is independent both of the executive management of Post Office Limited and of its shareholder, The Board comprises the Chairman, four other Non-Executive Directors and two Executive Directors.

Tim Parker

Tim Parker - Independent Chairman Joined the Board 1 October 2015

[Chairman of the Nominations Committee and member of the Remuneration Committee]

Tim has been CEO of several well-known companies: Kenwood, Clarks, Kwik-Fit, the AA and Samsonite. He has served as a Non-Executive Director on a number of FTSE 100 companies: Legal and General, Alliance Boots and Compass Group, and has been a Board member of the Audit Commission and the South West Regional Development Agency. He has been an Industrial Partner at CVC Capital Partners.

Tim is the Executive Chairman of Samsonite Corporation and Non-Executive Chairman of the National Trust.

Ken McCall

Ken McCall – Senior Independent Director  Joined the Board 21 January 2016

[Chairman of Remuneration Committee and member of both the Audit, Risk and Compliance and the Nominations Committees]

Ken’s position with Europcar is Group Chief Operating Officer and Head of Global Operations.  Formerly, he was Chief Executive of DHL Express UK and Ireland, instrumental in achieving a full business turnaround and transformation.  Previous positions include Chief Executive of TNT Asia, Middle East, African and Indian sub-continents.  Ken has extensive experience in mails, logistics and business transformation.

Ken is a Non-Executive Director of Supergroup plc.

Paula Vennells

Paula Vennells – Chief Executive Joined the Board 18 October 2010

Paula has worked for Post Office Limited since 2007 in a number of senior roles, including Managing Director, becoming Chief Executive on 1 April 2012.  Prior to Post Office, Paula spent five years with Whitbread plc, latterly as Group Commercial Director.  She began her career with Unilever and L’Oreal and has held directorships in sales and marketing with a number of major retailers, including Dixons Stores Group and Argos.

Paula is a Non-Executive Director of Morrisons plc, a Trustee for the Hymns Ancient and Modern Group and a member of the Future High Street Forum.

Alisdair Cameron

Alisdair Cameron - Chief Financial Officer Joined the Board 28 January 2015

Alisdair joined Post Office as Chief Financial Officer in January 2015.  Prior to this appointment, from 2002 to 2014 he worked in a variety of roles for Centrica plc, a FTSE 100 company, including Director of Audit and Risk, Group Financial Controller, Finance Director of British Gas and Managing Director of British Gas Enterprise.  Previously he was a partner with Arthur Anderson and served as a trustee of the e-Learning Foundation.

Alisdair is a Non-Executive Director of Oxford University Hospitals NHS Foundation Trust.

Richard Callard

Richard Callard – Non-Executive Director Joined the Board 26 March 2014

[Member of the Audit, Risk and Compliance Committee]

Richard is appointed to the Board as the representative of the Department for Business, Innovation and Skills (BIS).  He is an Executive Director at UK Government Investments (UKGI) and has a wealth of public sector and government experience.  A Chartered Accountant by background, he joined government from Deloitte corporate finance in 2009, where he had advised the public and private sector on public private partnerships and other infrastructure and project finance deals.

Richard leads the Post Office and Green Investment Bank shareholder teams at UKGI

Tim Franklin

Tim Franklin - Non-executive Director Joined the Board 19 September 2012

[Member of the Audit, Risk and Compliance Committee and Chairman of the Post Office Advisory Council]

Tim’s executive career spans both building societies and banking, including roles with Barclays as Director of Customer Programmes and Loyalty and Managing Director of Barclays Savings.  In his executive and non-executive roles, which include Link Cash Machines Network and Mutual Plus Limited, Tim has gained considerable in-depth experience in financial services, IT and business transformation.

Tim is currently Interim Chairman and Senior Independent Director at HM Land Registry, where he chairs the Audit Committee. 

Virginia Holmes

Virginia Holmes - Non-Executive Director Joined the Board 4 April 2012

[Member of both the Nominations and the Remuneration Committees]

Virginia brings to the Board extensive knowledge of the financial services industry, including both investment management and banking.  Her experience in financial services and in business transformation was gained while serving as Chief Executive of AXA Investment Managers UK and in more than a decade with the Barclays Bank Group.

Virginia chairs USS Investment Management Limited and the British Airways pension plans, is on the Boards of Alberta Investment Management Corporation and Investor Forum CIC and sits on the Zurich UK Life Independent Governance Committee.

Carla Stent

Carla Stent - Non-Executive Director Joined the Board 21 January 2016

(Chairman of Audit, Risk and Compliance Committee)

Carla, a qualified Chartered Accountant, has held a number of senior positions in banking, private equity and in retail industries.  She has had direct responsibility for corporate finance and post-merger integration, strategy, business operations, brand development and management and business transformation.  Carla has worked at Board level for organisations including Barclays Bank plc and Virgin Group and was a Non-Executive Director of Christian Aid.

Carla is a Non-Executive Director of JPM Morgan Elect plc, Marex Spectron Limited and Power to Change Trust (which she also chairs). ​

Alwen Lyons

Alwen Lyons – Company Secretary Appointed as Company Secretary 4 July 2011

Alwen joined Royal Mail Group in 1984 as a graduate and has worked at senior levels in both Royal Mail Group and Post Office Limited.  She is a qualified accountant and in her career spanning more than 30 years with the two organisations she has worked in several areas of the business, including network, finance and marketing.  Alwen was appointed Company Secretary in July 2011 after leading the project to separate Post Office Limited from Royal Mail Group.

Board responsibilities

The responsibilities of the Board include setting the company’s strategic aims, providing the leadership to put them into effect, supervising the management of the business and reporting to the shareholder. 

There are number Board committees which deal with specific topics requiring independent oversight including Audit, Risk and Compliance, Nominations of the Board, Pensions and Senior Remuneration.

Each Committee is chaired by a Non-Executive Director and operates within its own agreed, documented Terms of Reference.

If you are a Post Office customer and wish to contact us, please visit the Contact us page.

You can get information about the roles and responsibilities of the Board of Post Office Limited from the registered office or by email at POLBoard@postoffice.co.uk

Registered Address

Post Office Ltd, Finsbury Dials, 20 Finsbury Street, LONDON. EC2Y 9AQ

 

Group Executive

Paula Vennells – Chief Executive

Paula Vennells – Chief Executive

Paula has worked for Post Office Limited since 2007 in a number of senior roles including Managing Director. She became Chief Executive on 1 April 2012. Previously Paula spent five years with Whitbread plc latterly as Group Commercial Director. She began her career with Unilever and L’Oreal and held directorships in sales and marketing with a number of major retailers including Dixons Stores Group and Argos. She is currently a Non-Executive Director and Trustee for Hymns Ancient and Modern Group.

Alisdair Cameron – CFO

Alisdair Cameron – Chief Financial Officer

Alisdair became the Chief Financial Officer of Post Office in January 2015.  He is also a non-executive on the Board of Oxford University Hospitals. From 2002-14 Alisdair worked in a variety of roles for Centrica plc, a FTSE 100 company, including Director of Audit & Risk, Group Financial Controller, Finance Director of British Gas and Managing Director of British Gas Enterprise.  Previously he was a partner with Arthur Andersen and served as a trustee of the e-Learning Foundation

Martin George – Chief Marketing and Commercial Officer

Martin George – Chief Marketing and Commercial Officer

Martin George joined Post Office in September 2013. He is responsible for leading the Marketing, Mails, Telecoms, Government and Digital teams as well as taking the lead on the SME agenda.

Martin is a proven business leader with significant experience in brand marketing, commercial and general management; he is an accomplished marketing professional having worked in companies such as Boots, Cadbury, British Airways and BUPA.  He has held both senior executive and main Board roles.

Kevin Gilliland – Network & Sales Director

Kevin Gilliland – Network & Sales Director

Kevin joined Post Office Ltd over 30 years ago as a counter clerk and has gained significant experience in Sales and Account Management. Kevin also managed major partners of Post Office Ltd, including government departments and banks during the development of the initial Card Account and universal banking. More recently, Kevin had been leading the work on developing the Network Strategy and Operating Models.

Neil Hayward - Group People Director
Neil Hayward - Group People Director

Neil Hayward joined the Post Office in February 2014. Neil and his teams in Communications and Corporate Affairs, Human Resources, Industrial Relations and NFSP Engagement, lead on all aspects of the People and Engagement change agenda for the Post Office.

Before joining the Post Office, Neil held a variety of senior Executive level posts, with a focus on business transformation, people management and communications, in both the public and private sectors, within the UK as well as globally

David Hussey - Group Business Transformation Director
David Hussey - Group Business Transformation Director

After graduating in English Literature from Manchester and Sussex Universities, David began his career at Lloyds Bank in 1990 as a Management Trainee in their IT Division. Trained in project management, David undertook a number of IT Project and Programme Management roles before leading Lloyds TSB's global Year 2000 Programme. After a period as Future Payments Strategy Director and NED for BACS, David created and led a Group Continuous Improvement function, introducing Lean Sigma business improvement disciplines. From 2006, David worked in the Retail Bank leading a strategic initiative to transform the operational performance of the Branch Network. Following Lloyds' acquisition of HBOS, David was the Integration Director for Group Operations.

From 2011, David undertook a number of interim executive roles including Transformation Director for Consumer Distribution at RBS, Programme Director, Current Account at Virgin Money and Principle Consultant at Visa Europe. David joined the Post Office as Business Transformation Director in April 2015.​

Nick Kennett – Financial Services Director

Nick Kennett – Financial Services Director

Nick is an experienced financial services executive, and joined Post Office Ltd in July 2011. He was previously Managing Director of epay UK Limited, a specialist retail payments business, and spent three years in Singapore as General Manager Strategic Business Development of Visa International Asia Pacific. Nick lived for a number of years in Australia and, as Head of Retail Customer Services at the Commonwealth Bank of Australia, he was accountable for all the retail banking and financial services product and segment strategies.l.

Alwen Lyons - Company Secretary

Alwen Lyons - Company Secretary

Alwen Lyons joined the Post Office in 1984 as a graduate entrant and has worked at a senior level in several parts of the business including network, finance and marketing. Alwen spent eight and a half years as a Royal Mail Pension Trustee and was also the Chairman of the Pension Audit Committee. She is a qualified accountant and became the Company Secretary in July 2011, after leading the project to separate Post Office Limited from Royal Mail Group.

Jane MacLeod - General Counsel

Jane MacLeod – General Counsel

Jane joined the Post Office in January 2015 as General Counsel and is a member of the Post Office Group Executive. Educated at the Australian National University, Jane qualified as a solicitor in 1985 and has subsequently gained significant experience both in private practice and in-house in a variety of roles, most recently as General Counsel with Phoenix Group Holdings where she was a member of Group Executive Committee with responsibility for the Legal and Corporate Secretariat functions.  
Jane’s background is in corporate finance particularly in relation to financial services. Her responsibilities at the Post Office now include Legal, Governance, Risk & Internal Audit, and Information Security.

 

 

 

 

 

 

 

 

Executive Team

Members of the Group Executive plus the following people

Mark Davies

Mark Davies – Communications and Corporate Affairs Director

Mark joined Post Office as Communications Director in July 2012 after two years as Communications and Campaigns Director for the charity Rethink Mental Illness. Prior to that he spent five years as Special Adviser to the Rt Hon Jack Straw MP, working in the Foreign and Commonwealth Office, the House of Commons and the Ministry of Justice. He worked as Special Adviser to Baroness Amos, then Leader of the House of Lords, for 18 months in 2004-05. Mark began his career in journalism in 1990 and during 13 years as a reporter, writer and editor he worked for the Liverpool Echo, the Liverpool Daily Post, CNN and the BBC.​

Tom Wechsler

Tom Wechsler – Chief of Staff

Tom has worked for the Post Office since 2014, initially on the Complaint Review and Mediation Scheme and from June 2015 as Chief of Staff. Tom is a member of the Executive Team. He provides personal support to the Chief Executive and attends all the Chief Executive’s key meetings, ensures the Chief Executive and the Board are briefed on all current and future business opportunities and threats, prepares keynote presentations and speeches, conducts research in strategic areas and provides a full range of support to the Chief Executive in her executive and commercial functions.

Tom has over 18 years of experience in central government working predominantly in policy development and strategy but also in human resources.   Tom was most recently Head of Ministerial Group and Principal Private Secretary to the Secretary of State for Communities and Local Government.​

 

 

Registered Address

Post Office Ltd, Finsbury Dials, 20 Finsbury Street, LONDON. EC2Y 9AQ

Audit, Risk and Compliance Committee

The Audit, Risk and Compliance Committee is made up of four Non-Executive Directors and is chaired by Carla Stent.

They consider Post Office Limited’s financial reporting, including accounting policies and internal financial controls. It looks at the levels of risk which exist within the Post Office and the steps taken to mitigate those risks.

A second major responsibility has been to promote the development of a risk management framework suited to the complex nature of the Post Office business. This will take some time, and is a key focus area for the coming year. The development of risk management and control procedures and the establishment of a full internal audit programme are areas of high priority.

It will consider financial controls alongside the financial audit work conducted by the External Auditors, (E&Y) and the business wide risk and controls assurance work conducted by Internal Audit.

Nominations Committee

The Nominations Committee is made up of three Non-Executive Directors and is chaired by Tim Parker.

The primary role of this committee is to recommend to the Board any changes in Board membership and manage the process for recruiting and replacing directors. The committee will keep under review the balance of skills, experience and diversity available within the Board and each of the Board sub-committees. The Nominations Committee will also oversee the process for Board and committee performance evaluation, and monitor talent and diversity. The Chief Executive may attend meetings, at the invitation of the Chairman, to discuss matters relating to the talent and diversity policies.

Remuneration Committee

The Remuneration Committee is made up of three Non-Executive Directors and is chaired by Ken McCall.

The Remuneration Committee is responsible for making recommendations to Post Office’s shareholder on the remuneration of the Executive Directors in accordance with the Articles of Association. In doing so, it reviews the remuneration policy and packages of the most senior leadership team, being the roles which report directly to the Chief Executive.