Our leadership

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Post Office Limited’s Board of Directors is chaired  by Tim Parker. As Non-Executive Chairman he is independent both of the executive management of Post Office Limited and of its shareholder, The Board comprises the Chairman, five other Non-Executive Directors and two Executive Directors.

Tim Parker

Tim Parker - Independent Chairman Joined the Board 1 October 2015

[Chairman of the Nominations Committee and member of the Remuneration Committee]

Tim Parker became Chairman of the Post Office on 1st October 2015 and took on the role of Chairman at the National Trust on 8th November 2014.

He also took on the role of Chairman of HM Courts & Tribunals Service on 27th April 2018.  He is Chairman of Samsonite.

Tim has enjoyed a long business as CEO of several well-known companies. After a spell in the Treasury as an economist, he studied at the London Business School, and soon after was appointed as general manager of a subsidiary of Thorn EMI based in Chicago. In 1989 he led the management buy-out of Kenwood, the kitchen appliances company.

Subsequently he has been CEO of Clarks, the shoe company, Kwik-Fit, the AA, and until recently, Samsonite, where he remains Chairman. Tim has been Chairman of Channel Nine TV in Australia and the Autobar Group, Europe’s largest vending company. He has also served as a non-executive director on the Boards of Legal & General, Alliance Boots and Compass Group.

He is also a director and owner of the British Pathe film archive.

Ken McCall

Ken McCall – Senior Independent Director  Joined the Board 21 January 2016

[Chairman of Remuneration Committee and member of both the Audit, Risk and Compliance and the Nominations Committees]

Formerly Deputy Group Chief Executive of Europcar Mobility Group, an Sbf 125 listed Company on the Paris Stock Exchange, Europcar is the market Leader in Mobility Services.

Prior to this Ken was the Chief Executive of DHL Express UK and Ireland, one of the Global Leaders in Mail and Logistics Services.

He has in addition held Non Executive Roles in the leading fashion retailer SuperDry PLC and was the Non Executive Chairman of Asia’s leading Indoor Farming Company.

Alisdair Cameron

Alisdair Cameron - Interim Chief Executive  Joined the Board 28 January 2015

Alisdair joined Post Office in January 2015.  Prior to this appointment, from 2002 to 2014 he worked in a variety of roles for Centrica plc, a FTSE 100 company, including Director of Audit and Risk, Group Financial Controller, Finance Director of British Gas and Managing Director of British Gas Enterprise.  Previously he was a partner with Deloitte and Arthur Anderson and served as a trustee of the e-Learning Foundation.

Alisdair is a Non-Executive Director of Dover Harbour Board and has just finished an 8 year term as a Non-Executive Director of Oxford University Hospitals NHS Foundation Trust.

Tom Cooper

Tom Cooper – Non-Executive Director Joined the Board 27 March 2018

[Member of both the Audit, Risk and Compliance Committee and the Remuneration Committee]

Tom Cooper is also a Non-Executive Director of East West Rail Company Limited and a Director at UKGI.  Before joining UKGI he was Global Co-Chairman of M&A at Deutsche Bank for eight years and also worked for 21 years at UBS Investment Bank, where he held a variety of roles including work in the transport sector, utility sector and finally as Head of European M&A.

Tim Franklin

Tim Franklin - Non-Executive Director Joined the Board 19 September 2012

[Member of the Audit, Risk and Compliance Committee and Non-Executive Chairman of Post Office Management Services Limited, Post Office Limited’s insurance subsidiary]

Tim has had over 30 years executive experience in a variety of organisations in the banking industry and joined the Post Office board in 2012 as a non executive director. Tim sits on the Audit and Risk Committee as well as the board of Post Office Insurance.

He is an experienced non executive and is Chairman of AIM Listed Bank Private and Commercial Finance Group PLC and a non executive Board member of Topaz Finance Limited. He is also an accredited executive coach working with boards internationally. 

Shirine Khoury-Haq

Shirine Khoury-Haq - Non-Executive Director Joined the Board 24 May 2018

[Member of the Audit, Risk and Compliance Committee, Remuneration Committee and Nominations Committee]

Shirine Khoury-Haq was Chief Operating Officer of Lloyd’s until March 2019 with responsibility for its global operations, business transformation, data, IT, operational risk management and real estate functions. She was also responsible for driving the modernisation and digitisation of the Lloyd’s and the wider London (re) insurance market as the sponsor of the London Market’s Target Operating Model (TOM) initiative.

Shirine joined Lloyd’s from Catlin, where she was Group Head of Operations and UK Chief Operating Officer. Prior to this, Shirine was an Associate Partner at IBM, specialising in the retail and consumer products industries, and focussing on large systems and business transformation projects, as well as post merger/acquisition integration. Shirine also had responsibility for finance and operations for several regions while employed at McDonald's Corporation.

Shirine holds an MBA from Ohio State University and is a US Certified Public Accountant.

Carla Stent

Carla Stent - Non-Executive Director Joined the Board 21 January 2016

[Chairman of Audit, Risk and Compliance Committee]

Carla has held a number of senior positions in banking, private equity and retail industries. She has had direct responsibility for corporate finance & post-merger integration, strategy, business operations, brand development & management and business transformation. Carla has operated at Board level in several countries for organisations including Virgin Group, Barclays Bank plc and the Thomas Cook Group.

Carla now has a portfolio career; heading MCS Advisory Limited, a consultancy that provides interim strategic, financial and operational advice to clients in the private, public and third sectors. She also serves as a non executive director and / or chair person on the boards and sub committees of Savernake Capital Group, JPM Morgan Elect plc, Marex Spectron Limited, the Post Office and Power to Change Trust. She has previously served on the boards and committees of Christian Aid, Change Alliance (India) and the Princes Teaching Institute.

Carla is also a serial angel investor and is a frequent speaker on building alternative careers, corporate culture, gender equality and philanthrophy. She mentors emerging talent and C suite executives.

Carla is a qualified chartered accountant and was born and educated in South Africa.

Board responsibilities

The responsibilities of the Board include setting the company’s strategic aims, providing the leadership to put them into effect, supervising the management of the business and reporting to the shareholder. 

There are number Board committees which deal with specific topics requiring independent oversight including Audit, Risk and Compliance, Nominations of the Board, Pensions and Senior Remuneration.

Each Committee is chaired by a Non-Executive Director and operates within its own agreed, documented Terms of Reference.

If you are a Post Office customer and wish to contact us, please visit the Contact us page.

You can get information about the roles and responsibilities of the Board of Post Office Limited from the registered office or by email at POLBoard@postoffice.co.uk

Registered Address

Post Office Ltd, Finsbury Dials, 20 Finsbury Street, LONDON. EC2Y 9AQ

 

Group Executive

Alisdair Cameron – CFO

Alisdair Cameron – Interim Chief Executive

Alisdair joined Post Office in January 2015.  Prior to this appointment, from 2002 to 2014 he worked in a variety of roles for Centrica plc, a FTSE 100 company, including Director of Audit and Risk, Group Financial Controller, Finance Director of British Gas and Managing Director of British Gas Enterprise.  Previously he was a partner with Deloitte and Arthur Anderson and served as a trustee of the e-Learning Foundation.

Alisdair is a Non-Executive Director of Dover Harbour Board and has just finished an 8 year term as a Non-Executive Director of Oxford University Hospitals NHS Foundation Trust.

Mark Davies

Mark Davies – Group Communications & Corporate Affairs Director

Mark joined Post Office Ltd as Communications Director in July 2012 after two years as Communications and Campaigns Director for the charity Rethink Mental Illness. Prior to that he spent five years as Special Adviser to the Rt Hon Jack Straw MP, working in the Foreign and Commonwealth Office, the House of Commons and the Ministry of Justice. He worked as Special Adviser to Baroness Amos, then Leader of the House of Lords, for 18 months in 2004-05. Mark began his career in journalism in 1990 and during 13 years as a reporter, writer and editor he worked for the Liverpool Echo, the Liverpool Daily Post, CNN and the BBC.

Rob Houghton

Rob Houghton – Group Chief Operating Officer

Rob is an experienced Change and IT professional, and joined Post Office Ltd as Group CIO in May 2016. Prior to Post Office, Rob held a variety of IT leadership roles within Aviva globally. He lived and worked in the US for four years as North American CIO, was the Asia/ Europe CIO and latterly was the UK Life CIO managing the Friends Life/ Aviva integration and subsequent IT organisation. Robs first role was as a software engineer in BT and then he joined consulting and outsourcing firm CSC, where he operated extensively across Middle East and Africa. 

Mo Kang – HR Director

Mo Kang – Group HR Director

Mo joined Post Office in August 2018. Prior to this appointment, Mo has spent over 20 years in a number of senior HR and Change Leadership roles within the insurance sector, ERS Insurance Group, Hyperion Insurance Group, QBE Insurance Group, and Zurich Financial Services. Mo’s work has enabled him to gain extensive International experience in leading the people agenda having worked in Australia, Asia Pacific, US and Continental Europe, and brings a wealth of transformation experience to support our future plans.

Debbie Smith | CEO Retail

Debbie Smith – Chief Executive | Retail

Debbie was appointed as Chief Executive Retail in January 2018 and is responsible for supporting Post Offices to become simpler to run and creating and distributing market-leading products that customers want in mails, government services and payments. Having joined Boots in 1987, Debbie has held a wide range of business leadership roles in the UK, latterly as Managing Director of Boots in the Republic of Ireland, and brings a wealth of experience from the retail sector as we drive home the transformation of our business to ensure that it matters as much tomorrow as it does today. 

Owen Woodley - CE FS & T

Owen Woodley – Chief Executive | Financial Services, Telecoms & Identity, Group Marketing and Group Digital and Innovation

Owen joined the Post Office in 2016 having previously spent four years as Managing Director of the retail business at Lloyds Bank with responsibility for the branch network and customer base. Prior to that, he spent 20 years at Barclays where he undertook a number of senior roles in retail and commercial banking, both in the UK and sub-Saharan Africa. He subsequently launched and ran a new UK bank in the wake of the financial crisis, Shawbrook, which focused on commercial property and asset finance lending.

Owen sits on the Board of Governors at Nottingham Trent University.

 

 

 

 

 

 

 

 

Owen Woodley - CE FS & T

Ben Foat – General Counsel

Ben is the General Counsel of Post Office Limited and an executive member of Post Office Limited and Post Office Management Services Limited. The Post Office is a multiline business operating across several markets including retail financial services, payments, mails, telco, government services, and retail. He is responsible for managing the legal, compliance and company secretariat departments across the organisation and works with executive management and boards in helping to shape strategy, maximise commercial opportunity and mitigate legal, regulatory and governance risk.

Prior to Joining Post Office, he was employed at Zurich Insurance plc in the UK and was previously a Senior Associate in private practice in Australia. He has spoken at various industry events in relation to legal operations, legal technology and emerging resource models. In 2018, he was awarded Solicitor of the Year – Inhouse by the Law Society,  shortlisted for Diversity Hero at the 2019  British LGBT+ Awards as well as being listed in the Financial Times OUTstanding 2017 and 2018 lists for his leadership in Diversity and Inclusion.

Ben holds a Master of Laws, Bachelor of Laws(Hons) and Bachelor of Arts with a double major in Political Science. 

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Registered Address
Post Office Ltd, Finsbury Dials, 20 Finsbury Street, LONDON. EC2Y 9AQ

 

Audit, Risk and Compliance Committee

The Audit, Risk and Compliance Committee is made up of four Non-Executive Directors and is chaired by Carla Stent.

They consider Post Office Limited’s financial reporting, including accounting policies and internal financial controls. It looks at the levels of risk which exist within the Post Office and the steps taken to mitigate those risks.

It will consider financial controls alongside the financial audit work conducted by the External Auditors, (Post Office has appointed PWC, following a tender process) and the business wide risk and controls assurance work conducted by Internal Audit.

Nominations Committee

The Nominations Committee is made up of three Non-Executive Directors and is chaired by Tim Parker.

The primary role of this committee is to recommend to the Board any changes in Board membership and manage the process for recruiting and replacing directors. The committee will keep under review the balance of skills, experience and diversity available within the Board and each of the Board sub-committees. The Nominations Committee will also oversee the process for Board and committee performance evaluation, and monitor talent and diversity. The Chief Executive may attend meetings, at the invitation of the Chairman, to discuss matters relating to the talent and diversity policies.

Remuneration Committee

The Remuneration Committee is made up of four Non-Executive Directors and is chaired by Ken McCall.

The Remuneration Committee is responsible for making recommendations to Post Office’s shareholder on the remuneration of the Executive Directors in accordance with the Articles of Association. In doing so, it reviews the remuneration policy and packages of the most senior leadership team, being the roles which report directly to the Chief Executive.