Port Clarence Post Office branch sits in the shadow of the Transporter Bridge, which crosses the River Tees to link the area with nearby Middlesbrough. Alongside it is a health centre, a crèche, cafe and a training room grandly called an IT suite. Just down the road, past a row of boarded up houses, there is a small row of shops: newsagent, chippy and off licence. There isn't much else.
I'm writing this sitting on a train. The man next to me is watching a film on his iPad. Opposite a woman is reading a book on a Kindle and next to her another guy is listening to a podcast.
The digital world is almost everywhere - but it hasn't yet reached every home and while going online may be second nature to most people, there are still millions who lack confidence and skills in this area.