It’s a big few days for the Post Office. This weekend we launch our ‘We’re Changing’ campaign. Across the UK, billboards will be underlining what we’ve all known for a while: that our unique network is undergoing one of the biggest transformations ever undertaken by a major retailer.
We've just issued our annual results, and the unions and the National Federation of Subpostmasters have responded - just as they are entitled to do.
But they did make some points which just can't go unchallenged, particularly as in making them, they were able to grab newspaper headlines.
They said we were in crisis.
We're not. And saying so is simply damaging to every Post Office business in the UK.
The reality is that in a tough marketplace we are taking significant steps forward.