October 2018

Finding the right balance: The role of cash in a digital world

The digital payment revolution has happened with breath-taking speed, and while the rise of contactless and card payments is undeniable, we know that over 2 million people still use cash for their day-to-day spending. Why do people use cash and how does this help them to manage their money? These are just two of many questions we put to consumers and micro-traders across the UK to explore this and really understand the role that cash plays in our increasingly digital world. Our findings might surprise you…