Why we do it

Our branches are the heart of our business and we are focusing more than ever on ensuring that our Postmasters and their teams serve their customers brilliantly.

But it’s more important to us that our Postmasters tell you why they do it – because across the UK, our Postmasters are proud to provide convenient and accessible services that help small businesses in their communities.

And we’ve spoken to our Postmasters and asked them what they think.

For our Postmasters, being at the heart of the community means they’re available to help when you need them, even when that’s just a reassuring chat when you visit.