Diversity and Inclusion

Our people reflect the diversity of the communities in which we live and work, and the customers we serve. The things which make us different are accepted, valued and celebrated. And it’s not only our people who recognise this: we are featured in The Times Top 50 Employers for Women and are recognised as a Disability Confident Employer.

Everyone working for Post Office has a responsibility to:

  • Promote a professional and positive work environment and be a role model at all times
  • Promote a culture of inclusivity where differences are accepted, valued and celebrated
  • Inform their line manager of any instances of apparent discrimination or any perceived problem in relation to employment or to the provision of products and services
  • Comply with, and promote, Post Office Ltd policy and procedures with regard to diversity and inclusion

We want to celebrate the diversity of our workforce and the communities we serve. That means embracing diversity and creating policies which actively promote working without discrimination.

We also offer:

  • Flexible working practices
  • Women in Leadership Programme to support and nurture female talent
  • Post Office Prism is a network of lesbian, gay, bisexual and transgender (LGBT) colleagues – the group supports and celebrates Post Office’s LGBT+ community and provides advice and guidance to our business on inclusivity and diversity
  • Our Disability Confidence group, Be You, is a network of Post Office colleagues with disabilities and colleagues who want to support them – the group provides support, and advice, and helps the business to do the very best it can for employees with disabilities

We are proud of the progress that we’ve made so far in making Post Office an inclusive place to work – and that our people reflect the diversity of the communities in which we live and work, and of course, the customers we serve.

We want to continue to attract and retain talented people who wouldn’t necessarily think of us as an employer of choice and bridge the gap between perception and reality. 

That’s why we have recently partnered with Vercida, a leading diversity and inclusion organisation who work with employers committed to Diversity and Inclusion, Equality and Accessibility.

Through Vercida’s fully accessible online platform, we have developed a great page that shouts about why the Post Office is a great place to work. We’ll be advertising our current vacancies here, talking about our benefits and inclusive features – and sharing all of the latest news from Post Office reaching over 200,000 job seekers every month. We’re really excited to bring together all our internal initiatives relating to our values, culture and diversity to really “showcase” who we are as an organisation.

We know that a diverse and inclusive culture isn’t just the right thing to do by our people, but it also makes good business sense:

  • Better connection with customers;
  • Increase in productivity;
  • Increase employee engagement;
  • Improved financial performance.

 (Corporate Research Forum, 2016)