The Welsh language

Post Office Ltd is very proud of its long standing commitment to the Welsh language.  As a business with an important role in everyday life, we want to offer and facilitate language choice so we can meet the bilingual needs of our customers across Wales.  In meeting that responsibility we adopt the principle that in the conduct of public business in Wales we will treat the English and Welsh languages on a basis of equality. 

We have operated a formal Welsh Language Scheme since 1997 as part of the Royal Mail Group business.  Now an independent business, Post Office Ltd has produced, in conjunction with the Welsh Language Commissioner’s Office, a new standalone Welsh Language Scheme. 

We are now entering a period of public consultation so that customers, members of the public and other interested parties have the opportunity to provide us with feedback on our draft Welsh Language Scheme.  We welcome feedback by email or by letter using the following contact details;

The consultation period has now closed. We'll consider all your responses.