Embedding diversity

Our people reflect the diversity of the communities in which we live and work, and the customers we serve. The things which make us different are accepted, valued and celebrated.

The things which make us different are accepted, valued and celebrated. And it’s not only our people who recognise this: we are featured in The Times Top 50 Employers for Women and are recognised as a Disability Confident Employer.

Everyone working for Post Office has a responsibility to:

  • Always promote a professional and positive work environment and be a role model
  • Promote a culture of inclusivity where differences are accepted, valued and celebrated
  • Inform their line manager of any instances of apparent discrimination or any perceived problem in relation to employment or to the provision of products and services
  • Comply with, and promote, Post Office Ltd policy and procedures with regard to diversity and inclusion

We want to celebrate the diversity of our workforce and the communities we serve. That means embracing diversity and creating policies which actively promote working without discrimination.

Key offerings

Flexible working practices

We value flexibility within our workforce and recognise the importance of helping employees to balance work and personal life where possible.

Policies and guidance

We support our people with policies and guidance around menopause, maternity and transitioning, dignity at work and several more. We are currently working on a domestic abuse policy.

Diversity and Inclusion courses

We offer a range of diversity and inclusion training which we encourage all colleagues to take part in such as unconscious bias, uncomfortable conversation and LGBTQI awareness training.

Internal diversity events throughout the year

We have hosted a range of internal events such as Diversity Day, International Women’s Day, Women In Leadership Events and we often bring in external speakers to share expertise. We have these throughout the year.

Diversity and Inclusion newsletter

We produce a bimonthly newsletter which is used to inform the business what we are doing in this area. Additionally, we provide materials that help with educating and progressing our knowledge in D&I.

Post Office Affinity network

Affinity is made up of our colleagues who are committed to gender balance at all levels of our business whose aim is to promote the development of women at Post Office.

Post Office Prism network

Prism is comprised of our LGBTQ+ colleagues and allies who support and celebrate Post Office’s LGBTQ+ community and provides advice and guidance to our business on inclusivity and diversity.

Post Office Be You Network

Our disability confidence group is a network of Post Office colleagues with disabilities and allies. The group provides support and advice to colleagues and helps the business do the very best it can for employees with disabilities.

Post Office POEM network

POEM is a peer network within Post Office established to support and celebrate the ethnic, religious and cultural diversity of our workforce and the communities we serve.

We are proud of the progress that we’ve made so far in making Post Office an inclusive place to work – and that our people reflect the diversity of the communities in which we live and work, and of course, the customers we serve.

We want to continue to attract and retain talented people which is why we have an extensive talent programme that helps us develop and retain the best talent. We know that a diverse and inclusive culture isn’t just the right thing to do by our people, but it also makes good business sense:

  • Better connection with customers
  • Increase in productivity
  • Increase employee engagement
  • Strengthened financial performance

(Corporate Research Forum, 2016 & Mckinsey report 2020) 

Latest News