Part and Parcel: The economic and social value of Post Office
What Post Office means to our communities
Azim Shaikh - Whalley Post Office
Azim is committed to continuing keeping his doors open so his community can continue to access vital services, including government pay-outs that many people, particularly the most vulnerable in his community, rely upon.
Sonya Cary - Pontrilas Post Office
Sonya leads the post office and the adjoining charity (C.A.R.E CIC Herefordshire) alongside a team of local volunteers. Sonya was recognised in the 2020 Queen’s Birthday Honours for her community work stretching across 23 nearby villages.
Caron Press - Miles Cross Post Office
Caron and her three colleagues have a collective 100+ years of experience running a post office and go above and beyond for people. The Miles Cross Post Office provides essential services to one of England’s most deprived urban areas, where people will pay their rent and council tax weekly.
Sally Bourton - Trewoon Post Office
Sally has run the Trewoon Post Office for more than 22 years and she loves being a postmaster because it allows her to help the community. Her branch is the hub of the community in Trewoon and she believes it’s a string that brings the community together, providing essential services to the local village near St. Austell.
Abdul Majid MBE - Bellshill Post Office
Abdul is the Postmaster of the Bellshill Post Office in Scotland. His post office provides a warm hub and hot food counter for vulnerable people, families, and the elderly to socialise, receive advice, and feel like they belong to a community.
With over 11,500 branches, we're the largest retail franchise network in Europe.
Our Postmasters provide vital products and services that benefit everyone in the U.K.
Who we are
An anchor of UK communities for centuries, Post Office is a commercial business driven by a strong social purpose: to be here, in person, for the people who rely on us.
What we do
For over three centuries, the Post Office has connected communities and customers with the products and services they need – and that isn’t going to change.
Who we serve
As the only retailer in each nation, and every community across the UK, Post Office is there for everyone.
Evolving our Mails strategy
For the first time in Post Office’s 360-year history, Post Office is launching in-branch sales with multiple carriers over the counter.
View our latest Cash Tracker data
The Post Office Cash Tracker illustrates the continuing reliance that small businesses and individuals place on being able to quickly and securely deposit and withdraw cash at our branches.
Find out what drives our Postmasters
A family business
Post Offices are often a family business – run by the community, for the community.
The heart of the village
Menheniot Post Office and SPAR store really are at the heart of the village. Yes, a place to buy groceries and use Post Office services, but also an important meeting point for village life.
Providing services where they're needed
In partnership with her husband Kevin, Postmaster Tina May delivers outreach services across six Wiltshire communities at set times each week.
A Community service
When Uley’s shop and Post Office faced closure, the villagers forged a plan to keep it running.
Our Board
Post Office Limited’s Board of Directors comprises the Chairman, a Senior Independent Director, seven other Non-Executive Directors and two Executive Directors.
Our Executive Team
The Strategic Executive Group (SEG) is the most senior leadership team which is accountable to the Board for the day-to-day operations of the Post Office. The Group Executive changed to the SEG in February 2024.
Our corporate responsibility statement
At our core, we are a business driven and defined by our social purpose.
Latest News
Post Office & Postmasters showcase at The Delivery Conference 2025
Postmasters inform strategic direction of Post Office as part of new council
Post Office response to proposed changes to postal service announced by Ofcom
