Here's Caron's story.
Caron and her three colleagues have a collective 100+ years of experience running a post office and go above and beyond for people. The staff have become friends of the community and the locals rely on them for support. Some staff members live in the area and as they walk to work, they often take parcels for people etc.
The Miles Cross Post Office provides essential services to one of England’s most deprived urban areas, where people will pay their rent and council tax weekly. The post office is essential for them, offering critical support.
Watch Caron's story here: