A commercial business driven by a social purpose, we want to make sure we are as relevant tomorrow as we are today.

By using this website, you confirm that you accept these terms of use and that you agree to comply with them. If you do not agree to these Terms of Use, you must not use this website.

Post Office may revise these Terms of Use at any time by amending this page. Please check this page from time to time to take notice of any changes we made, as they are binding on you.

In these Terms of Use 'Post Office' means Post Office Ltd

Exclusions and limitations

The information on this website is provided on an ‘as is’ basis. To the fullest extent permitted by law, it:

(a) excludes all representations and warranties relating to this website and its contents, including in relation to any inaccuracies or omissions in this website; and

(b) excludes all liability for loss or damage arising out of or in connection with your use of this website. This includes, without limitation, direct loss, loss of business or profits (whether or not the loss of such profits was foreseeable, arose in the normal course of things or you have advised Post Office of the possibility of such potential loss) and indirect, consequential and incidental damages.

Content changes, accuracy of information and accessing the website

Post Office may make changes to the contents of this website at any time and without notice. Personalisation of the site based on user activity and preferences may change the appearance and contents of this website at any time.

Any of the content on this website may be out of date at any given time, and Post Office is under no obligation to update it. Post Office does not guarantee that this website, or any content on it, will be free from errors or omissions.

Some information on this website is taken from sources external to Post Office or is of a type that changes frequently. In particular, you should confirm offline the accuracy and currency of information before relying on it. Post Office does not necessarily share the opinions expressed or endorse the material appearing in external content published by it on this website.

This website is made available free of charge.

Post Office does not guarantee that this website , or any content on it, will always be available or uninterrupted. Access to this website is permitted on a temporary basis. Post Office may suspend, withdraw, discontinue or change all or any part of the website without notice. Post Office will not be liable to you if for any reason this website is unavailable at any time or for any period.

Trademark and copyright notices

Post Office and the Post Office logo are registered trademarks of Post Office Limited.

The names of Post Office goods and services featured on this website are trademarks of Post Office Limited or its related companies. All website design, text, graphics, the selection and arrangement thereof, and all software compilations, underlying source code, software (including applets) and all other material on this website are copyright Post Office Limited or their related companies or their licensors. 


Nothing on this website constitutes an offer by Post Office to sell any goods or services. Subject to the customer terms and conditions of the relevant service, no contract will be formed until your order or application has been acknowledged and accepted by Post Office.

Links to this website

You may not create a link to any page of this website without Post Office’s prior written consent. If you do create a link to a page of this website you do so at your own risk, and the exclusions and limitations set out above will apply to your use of this website by linking to it.

Links from this website

Post Office does not monitor or review the content of other parties' websites that are linked to and from this website. Opinions expressed or material appearing on such websites are not necessarily shared or endorsed by Post Office. Post Office is not the publisher of such opinions or material.

Availability of this website and our products and services

Unless otherwise stated, the products and services featured on this website are only available within the United Kingdom, or in relation to postings from the United Kingdom.

Post Office tries to ensure that your use of this website is uninterrupted and information transmitted over it is free of errors. However, due to external factors, this cannot be guaranteed. Access to this website may also be suspended or restricted for a period to allow for repairs, maintenance, or the introduction of new services from time to time. Post Office will try to limit the number and length of such periods as much as possible.


Although Post Office uses reasonable endeavours to ensure that any software made available by it on this website is suitable for downloading, installation and use by third parties, all such software is provided ‘as is’ without any warranty. Specifically, and without limitation, Post Office does not warrant that any such software is virus free, without defects, Year 2000-compliant, compatible with other software or operating systems or suitable for any specific purpose. Post Office accepts no liability for any loss or damage caused by the downloading, installation or use of any such software, and the general exclusions and limitations above apply to such downloading, installation or use. Post Office does not however exclude liability for death or personal injury caused by its negligence. The above exclusions and limitations apply only to the extent permitted by law. None of your statutory rights as a consumer that cannot be excluded or limited are affected.

Your use of this website

You are responsible for all electronic communications and content sent from your computer and you may use this website for lawful purposes only. You must not use this website in any way that causes, or is likely to cause, the website or access to it to be damaged or interrupted in any way.

You must not use this website for any of the following:

(a) for fraudulent purposes or in connection with a criminal offence;

(b) disseminating any unlawful, harassing, libellous, defamatory, racially offensive, abusive, threatening, harmful, vulgar, obscene, or otherwise objectionable material;

(c) transmitting material containing any form of advertising or promotion for goods and services; or

(d) making, transmitting or storing electronic copies of materials protected by copyright without the permission of the owner.

You must not misuse this website by knowingly introducing viruses, Trojans, worms, logic bombs or other material which is malicious or technologically harmful. You must not attempt to gain unauthorised access to this website, the server on which our site is stored or any server, computer or database connected to this website. You must not attack this website via a denial-of-service attack or a distributed denial-of service attack. By breaching this provision, you would commit a criminal offence under the Computer Misuse Act 1990. We will report any such breach to the relevant law enforcement authorities and we will co-operate with those authorities by disclosing our identity to them. In the event of such a breach, your right to use the website will cease immediately.


These Terms of Use are governed by the laws of England and Wales. All disputes arising out of your access to this website are subject to the exclusive jurisdiction of the English and Welsh courts. If any of these Terms of Use are deemed invalid or unenforceable for any reason (including, but not limited to, the exclusions and limitations set out above) then the invalid or unenforceable provision will be severed from these Terms of Use and the remaining provisions will continue to apply.

Post Office Limited is registered in England and Wales. Registered Number 2154540. Registered Office: 100 Wood Street, London, EC2V 7ER. VAT registration number: [GB172670502]


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