The Horizon IT Scandal

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Support and resources for victims, information and FAQs, supporting the Horizon IT Public Inquiry,
and the latest data on compensation and redress from the Post Office Remediation Unit.

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Supporting victims

Assistance for appealing convictions

Find out what we are doing to provide support and assistance to those who have suffered.

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Compensation Schemes

Providing appropriate compensation for past events is a priority for Post Office. Here you will find details of the various schemes.

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Compensation Schemes explained

We have created a short video to explain the various schemes.

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Background information and FAQs

Context

Find out more about the background to the Horizon IT Scandal.

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FAQs

Frequently asked questions about the Post Office Horizon IT Scandal.

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Timeline of key events relevant to Horizon IT Scandal

Here is our timeline of the key events relating to the Horizon IT Scandal.

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Organisation improvements and wider changes

Introduction from our CEO

Current Post Office CEO, Nick Read, shares his own view and outlines how Post Office is responding to past failures, in rebuilding trust with Postmasters and driving change throughout the entire organisation.

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Improving our systems and processes

We want our Postmasters to know that we have learned from past mistakes and see the benefits of changes we are making following the judgments in the civil and criminal courts.

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Changing our culture

We want our Postmasters to know that we have learned from past mistakes and see the benefits of changes we are making following the judgments in the civil and criminal courts.

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