Our teams are made up of all kinds of people from a variety of backgrounds, but they have one thing in common; the desire to provide vital services to households and small businesses in communities up and down the UK.
We live in an ever-changing digital age and while our products and services are evolving to meet these digital needs, providing a friendly, personal, expert service is equally important to us.
We're proud to be a Disability Confident Employer.
If you’d like to be part of this exciting and transformational period in our history and you have a great customer focused attitude with a desire to learn and grow, check out the opportunities we may have for you.
Customer Support Centre roles
Based in London
- Supply Chain
- Operations (including Property & Security)
- Product Management (including Mails, Financial Services, Telecoms & Government Services)
- Retail Network
- Company Secretariat
- Legal, Risk & Governance
- Marketing & Digital
- Communications, Brand & Corporate Affairs
- Change Management
Support Services roles
Based in Chesterfield and in Bolton
- Finance Service Centre
- Contact Centre
- HR Service Centre
Over 20 million people, that’s a third of the UK population use our services in branch every week. We believe that every one of those people should experience the highest level of customer service and a fantastic experience every time they pop in to see us. That’s why it’s vital that our retail staff have the right attitude, values, behaviour, passion, flexibility, drive and motivation.
We offer roles as:
- Branch managers
- Counter Service Consultants