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Changes to products, policies and processes

Post Office Annual Report & Accounts 2024-25

On 18 December 2025, Post Office published its Annual Report & Accounts for 2024-25.

Previous Post Office Annual Report & Accounts

Post Office Network Report

The Network Report contains information on the Post Office network as at the end of March 2025.

January 2026 - Our Transformation Progress

FOIA Requests and responses

Post Office receives numerous Access to Information requests every day. We endeavour to respond to these as quickly as we can...

Cynllun Iaith Gymraeg Swyddfa’r Post

Mae Cymru’n wlad ddwyieithog, gyda’r Gymraeg a’r Saesneg yn cael eu defnyddio fel mater o drefn ym mywyd bob dydd ac mewn gwe...

Welsh Language Scheme

Wales is a bilingual country, with both Welsh and English used routinely in daily life and workplaces. The Welsh language has...

November 2024 - Strategic Review

Today, Post Office Chairman Nigel Railton announced a bold new, five-year strategy for Post Office that looks to deliver a ‘N...

Series one - Helen

Helen is the Postmistress for Holmfirth and Kirkburton Post Offices, employing 10 members of staff across six different famil...