08/07/2025
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Commenting on the Horizon IT Inquiry Volume 1 report, Post Office Chair Nigel Railton, said:
“I would like to make a clear and unequivocal apology to every single person affected by this scandal on behalf of Post Office.
"The Horizon Scandal is not one event. Lots of people made choices over two decades which caused serious harm to so many people. Post Office did not listen to postmasters and, as an organisation, we let them down. Postmasters and their families have suffered years of pain. It has taken them too long to clear their names and, in many cases, to receive redress.
"I welcome Sir Wyn Williams’ report, and I am grateful to those postmasters who gave evidence to the Inquiry. It is through their personal stories that we understand the human impact of this scandal.
"I will do everything in my power to make sure that affected postmasters receive the redress they are entitled to, as soon as possible.
"Post Office will carefully review the report and provide a full response to the Inquiry by 10 October 2025, as requested by Sir Wyn.”
