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FAQs
FAQs

These FAQ’s address the most common questions we receive.

Last Updated: 10/9/2025 10:10:46 AM
Horizon Shortfall Scheme: information and data
Horizon Shortfall Scheme: information and data

Post Office is taking determined action to pay full and fair final financial redress for victims of the Horizon Scandal.

Last Updated: 10/9/2025 10:07:47 AM
Change to policy on remuneration during a period of suspension
Change to policy on remuneration during a period of suspension

Last Updated: 10/9/2025 10:01:56 AM
Community celebration to thank Postmaster for 37 years' service
Community celebration to thank Postmaster for 37 years' service

Last Updated: 10/14/2025 2:42:21 PM
We apologise unreservedly: a message from Post Office Chair Nigel Railton
We apologise unreservedly: a message from Post Office Chair Nigel Railton

The Inquiry has brought to life the devastating stories of those impacted by the Horizon Scandal. We apologise unreservedly f...

Last Updated: 10/9/2025 9:44:57 AM
MP opens Basingstoke Post Office
MP opens Basingstoke Post Office

Last Updated: 10/14/2025 2:50:56 PM
MP opens new look Houghton Conquest branch
MP opens new look Houghton Conquest branch

Last Updated: 9/25/2025 8:34:54 AM
Two ribbon cuttings for relocated Southwell Road branch
Two ribbon cuttings for relocated Southwell Road branch

Last Updated: 10/6/2025 2:46:23 PM
MP opens new Dwygyflchi Post Office
MP opens new Dwygyflchi Post Office

Last Updated: 10/6/2025 2:34:50 PM
Popular Postmaster reaches 30 year milestone
Popular Postmaster reaches 30 year milestone

Last Updated: 10/6/2025 2:37:04 PM