Post Office Annual Report & Accounts 2022-23

On 20 December 2023, we published our Annual Report & Accounts for 2022-23.

You can read a copy of the report here.
(Please think before you print this document, as it is 147 pages long.)



Some highlights from the year:

April 2022 May 2022 June 2022 July 2022

In our first year, we raised more than £250,000 for the
Trussell Trust.

We're now in our third year of support and looking to raise £1m. Find out more here.

We launched our partnership with British Gas Energy Trust to provide free advice to those worried about their energy bills.

British Gas Energy Trust website

We became the first UK company certified on the UK Digital Identity and Attributes Trust Framework.

Find out more about our ID Services

We were proud to take part in Pride in both London and Bolton.

Find out more about Pride at the Post Office here.



August 2022 September 2022 October 2022 November 2022

We were able to make significant improvements to Postmaster remuneration by developing a package of remuneration improvements and some operational changes based on issues that Postmasters asked us to address.

CEO Nick Read addressed Postmasters at a special update session.  

We launched a new partnership with DHL, our third new mails carrier. DHL Express is the world’s leading international express service provider.

Read our Press Release here.

A 50p coin celebrating the 50th anniversary of Pride UK was released into circulation via Post Office.

The coin was the last design to feature the portrait of Her Late Majesty Queen Elizabeth II on the obverse side.

Our Equity, Diversity & Inclusion team won "Diversity Team of the year" at the European Diversity Awards.

Find out more about our ED&I activity here.

December 2022 January 2023 February 2023 March 2023

We launched a trial with Evri in 50 branches. The first time ever we were selling non-Royal Mail mails' products in branch.

We now sell Evri products over the counter at more than 3,000 branches and counting. 

We launched our Energy voucher scheme to deliver £600 energy vouchers to households across Northern Ireland.

Read the Government announcement of the scheme here.

We published our research which looked at the economic and social value of Post Office to the UK economy.

Read details here.

Launched our annual Postmaster survey, used to help make changes and improve the support offered to Postmasters.

Watch our launch video here.


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