Equity, Diversity and Inclusion at Post Office

At Post Office, we actively encourage diversity and foster a culture of inclusion. This is important for the growth of our business since we know that diverse teams can lead to greater innovation, a better connection and increased engagement with our Postmasters and customers.

We expect everyone at Post Office to make both a personal commitment to diversity and inclusion and set a standard for others to follow. Our people reflect the diversity of the communities in which we live and work and the customers we serve. The things that make us individuals are accepted, valued and celebrated. And it’s not only our people who recognise this: we’ve been recognised externally for our commitment to diversity and inclusion too. 

An inclusive place to work

Diversity at the Post Office is more than meeting the legal requirement for protected characteristics; it is about providing an environment that encourages difference of thought, experience and background. From interpersonal relationships to business performance, better diversity and inclusion facilitates better outcomes.

Being an inclusive business with diverse representation at all levels is important to us. We are committed to being truly inclusive, where all of our colleagues are treated fairly and with respect. We want our colleagues to fulfil their potential and our customers to feel welcome when they use our services.

Our achievements and commitments

We are proud of our commitment to Equity, Diversity and Inclusion (EDI) at Post Office. We are an equal opportunity and diverse employer and we understand the importance of attracting and developing diverse talent. We are proud to say we have been a ‘Times Top 50 Employer for Women’ three times in the past five years and we are a Certified Disability Confident Employer. We are also proud members of the Safe Spaces programme.

Striving to be better

At the Post Office we understand that we can always be better. This is why we conduct an annual company-wide EDI survey. With feedback collated through the survey and input from our EDI network groups, we are constantly reviewing our EDI initiatives with focus on ensuring we have diverse talent pipelines to support progression to senior leader roles.

As we continue to drive our EDI strategy, we regularly review diversity data and evaluate what we collect to allow us to set functional targets, measure the success of our initiatives and identify areas of opportunity – helping us drive improvements and ensure we are doing the right thing for our people now and in the future.

Meet the Team

Juliet LangTalent, Diversity and Inclusion Director

Ben Spencer-WhiteDiversity and Inclusion Manager

Zeinab Rahman - Diversity and Inclusion Co-ordinator


Contact us

If you have any questions or comments, please email us at people.support@postoffice.co.uk.

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