Our Executive Team

Neil Brocklehurst - Chief Executive Officer

Neil has over 25 year’s experience of delivering transformational change. He joined the Post Office in July 2024 having spent the previous 15 years at Camelot Group, the operator of the National Lottery. He joined Camelot as the UK Transformation Director before moving to the international business, performing a number of roles before becoming Managing Director.

Following this, he re-joined the UK business as Commercial Director responsible for over £8Bn of sales, before becoming CEO, leading the business through a post transaction integration. Prior to his time at Camelot Neil worked in consulting for Accenture and the Berkeley Partnership.

Preetha McCann - Chief Finance Officer

Preetha has a wealth of experience working in finance leadership roles in consumer facing organisations. She combines commercial and strategic insight with technical expertise to work with boards to drive growth, restructure operations and deliver change in businesses in the UK and internationally.

Preetha has worked for leading retail, consumer, online, aviation and infrastructure companies including Tesco, John Lewis, WHSmith, Heathrow and Selfridges.  Preetha also has a background in professional services, where most recently, she was a partner at EY, and has previously worked for PwC and Accenture.

Andy Nice - Interim Chief Transformation Officer

Andy has spent nearly 25 years delivering complex and effective business transformation, through a combination of 15 years' experience in global business consulting and 10 years of executive roles held at major UK organisations (including most recently as Transformation Director at Camelot, operator of The National Lottery).

Andy has worked in both the public and private sector, in industries such as telecommunications (British Telecom, Vodafone), media (BBC), retail (John Lewis, Mothercare), finance (HSBC, Lloyds) and digital (Jobsite, DMGT) creating extensive experience in both implementing strategic change and operating day-to-day with the highest levels of excellence and integrity. 

John Dillon - Group General Counsel and Company Secretary

John joined Post Office on 1 July 2024.  His 30+ year legal career began in private practice in London, before he joined the in-house legal team at Camelot, the UK National Lottery operator, in 1998.  In his 25+ years with Camelot and its fellow group companies, John worked on a wide range of projects and business initiatives in the UK and internationally, including large-scale operational and technology transformation. Appointed as Camelot’s General Counsel in 2009, he was also appointed as Company Secretary in 2010, and continued in those roles as a member of the executive team until the expiry of the Third National Lottery Licence at the end of January 2024.

Charlotte Cool - Chief Corporate Affairs Officer

Charlotte joined Post Office at the end of April 2024. Her career began in the 1990s when she worked for a Labour MP and then joined the election campaign team for Tony Blair’s historic landslide. Charlotte enjoys a challenge.

After her time in politics, she became a lobbyist for the UK TV and film industry, then joined Viacom to run corporate affairs in the UK, and from there became CEO of the industry body representing US broadcasters – negotiating with government and Ofcom to help them enter the market.

From broadcasting, she moved into Communications Director roles with John Lewis Partnership, Asda, and most recently Compass Group. She learned a lot about engaging a large and remote workforce – through employee representation, servant leadership and localisation. Charlotte is passionate about using that experience at the Post Office so that we can develop a true partnership with Postmasters.

Chrysanthy Pispinis - Chief of Staff

Chrysanthy joined the Royal Mail Group in 2006, and moved to Post Office in 2009. Before taking on the Chief of Staff role in September 2023, she held numerous commercial positions, including driving the commercial strategy and key partner negotiations, and running the financial services business. Prior to joining the business, she worked in media consulting, advising blue chip companies internationally.

Paul Anastassi - Chief Technology Officer

Paul joined the business in January 2025 as Interim Chief Technology Officer. Prior to joining Post Office, Paul was the Chief Technology Officer at Rank Group. Paul has extensive Executive level experience creating and executing Technology strategies to enable business improvement and growth.

Mark Donnelly  - Chief Operations Officer

Mark Donnelly joined the Post Office as Chief Operating Officer in April 2025, bringing a wealth of experience across both private and public sectors. His career began in the automotive industry before expanding globally through leadership roles at Lonza Group Ltd and Balfour Beatty. In 2015, he joined Serco Group as Executive Director of UK & European Operations, where he also spearheaded the development of a global Operational Excellence capability. More recently, he served as Group Director of Operational Excellence and Business Transformation for Mitie Group PLC.

Dominic Grounsell - Chief Revenue Officer

Dominic joined Post Office in May 2025. He started his career at Unilever as a graduate trainee, before moving into brand management roles with Lux and Dove. Following Unilever, he then went on to hold a series of commercial and marketing leadership roles in businesses such as BT, RSA, Capital One and Travelex. Immediately prior to joining Post Office, Dominic spent five years with Entain, a global betting & gaming company, where he started as UK Managing Director before stepping up onto the group executive committee as Chief Commercial Officer with responsibility for businesses across 30 markets. Alongside these executive roles, he has held non-exec positions with ISBA, The Marketing Society and Obu.