I want to re-iterate profound apologies to victims of the appalling Horizon IT scandal as we enter the final phase of the Inquiry. Apologies must continue to be underpinned by actions, putting things right for victims as far as we are able, and transforming the business for today’s postmasters.
The Inquiry’s examinations of the past have laid bare severe failings that caused terrible harm to the lives of postmasters. We face up to these and, and we will learn the lessons so that we can build a Post Office fit for the future, fundamentally changed and with postmasters at its heart.
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