The Horizon IT Scandal

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We are deeply sorry for the pain which has been suffered by so many people, their families and friends through the Horizon IT Scandal. Post Office has a 360-year history of public service and we want to secure our future by learning from past mistakes, earning back trust, and moving forward for the benefit of postmasters, customers and communities across the UK.  

Support and resources for victims can be found here, along with information on the scandal and data on financial redress.

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A message from interim Post Office Chair Nigel Railton

As we await the publication of the Inquiry’s final report, I want to re-iterate profound apologies to victims of the appalling Horizon IT scandal.

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A message from our CEO

Post Office CEO, Nick Read, apologises to victims of the Horizon IT Scandal and outlines how the Post Office of today is responding to the failures of the past, rebuilding trust and driving change.

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Horizon Shortfall Scheme: information and data

Post Office is taking determined action to address the past and provide fair, full and final financial redress for victims of the Horizon Scandal. You can find details of the latest data for the Horizon Shortfall Scheme here.

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Overturned Convictions and financial redress: information on progress

The Post Office is taking extensive action to help ensure that miscarriages of justice are fully addressed and that fair, full and final redress is provided. You can find details of the latest data for overturned convictions and redress here.

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Context

Find out more about the background to the Horizon IT Scandal and a timeline of key events.

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FAQs

Frequently asked questions about the Post Office Horizon IT Scandal.

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