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About
Our Story
Who we are
What we do
Why we do it
Who we serve
Why Post Office matters
Public First research - 2021
Post Office blogs
Bridging the Gap between Postmasters and Post Office
Voting at a polling station is changing
CrowdStrike: Cash Strikes Back
Post Office celebrates South Asian Heritage Month
How did a 360-year-old institution revolutionise today’s digital identity market?
Our People
Postmasters
Introduction
Postmaster interviews: one family, one vision, one team
Rodmill Post Office
A Community service
A family business
The heart of the village
Providing services where they're needed
Azim Shaikh - Whalley Post Office
Sonya Cary - Pontrilas Post Office
Sally Bourton - Trewoon Post Office
Abdul Majid MBE - Bellshill Post Office
Caron Press - Miles Cross Post Office
Postmasters in the Press
Celebration marks 10th anniversary of Stradbroke Post Office
Popular postmistress retires after 34 years at Waterloo Gardens
Northampton postmaster marks 50 years milestone in the role
40 years’ milestone for Eastfield Road Postmaster
Postmaster in the Press Archive
Social Responsibility
Our corporate responsibility statement
Post Office renews Partnership with the Trussell Trust
Diversity and Inclusion
Equity, Diversity and Inclusion at Post Office
Pride at Post Office
Embedding diversity
Our Commitments
Colleagues
Post Office new ways of working
Purpose & Strategy
Purpose
Our purpose
Evolving our Mails strategy
Evolving our Mails strategy
Intent to 2025
CEO Intent to 2025
Partnering with Postmasters
Withdrawing & Depositing Cash
Innovating in Mails
Creating new partnerships
Strengthening our network
Investing in our IT
Post Office priorities
Priorities 2023-24
The Horizon IT Scandal
Governance
Our Structure
Our Board
Our Executive Team
Board sub-committees
Useful corporate information
Key Reports & Statements
Post Office Annual Report & Accounts 2022-23
Cynllun Iaith Gymraeg Swyddfa’r Post
Welsh Language Scheme
Information Commissioner Office - practice recommendation
Anti Bribery & Corruption statement
Code of Business Conduct
Equality Pay Gap Report
Modern Slavery Statement
Network Report
Post Office Carbon Reduction plan
Tax Strategy
Post Office Annual Report & Accounts 2021-22
Letter to the Chair of the Select Committee - 7 March 2024
Letter to the Chair of the Select Committee from Amanda Burton
Project May - investigation into the racial codification document found at Post Office
Letter to Justice Secretary - January 2024
Investigation into covert recordings of Richard Taylor
Post Office Comment On Investigation Into Speak Up Allegations
Access to Information
Access to Information
FOIA Requests and responses
Access to Information - Annex
Post Office Consultation Hub
For our Suppliers
Working with us
Web3 training documents
Procurement newsletters
Government
Written Ministerial Statements
Careers
Running your own branch
Run a Post Office
Working at Post Office
Roles at Post Office
How to apply
London Economics
1. Introduction
Post Office CEO Foreword
Executive summary
Background to the research
2. The Big Picture
Delivering direct economic impact across the United Kingdom
Generating economic value at a regional and local level
Sustaining jobs and employment across all four nations
Reflections
3. Enabling Enterprise
Enabling small businesses and meeting their most essential needs
Ensuring mails and parcel services are nearby and convenient as the United Kingdom's e-commerce market thrives
Protecting access to cash for businesses
Reflections
4. Anchoring Economics
Driving footfall to our high streets
Bolstering Postmasters’ host retail businesses
Sustaining thousands of local rural economies
Reflections
5. Part and parcel of life
Fostering pride of place in communities
Supporting rural life and living
Ensuring convenience for consumers – particularly for postal services
Reflections
6. More than just a shop
Delivering huge social value for the UK
Serving as a backstop for vulnerable consumers
Emerging as the backbone of the United Kingdom’s cash and banking infrastructure
Reflections
Media Centre
Corporate
Visit:
postoffice.co.uk
About
About
Our Story
Who we are
What we do
Why we do it
Who we serve
Why Post Office matters
Public First research - 2021
Post Office blogs
Bridging the Gap between Postmasters and Post Office
Voting at a polling station is changing
CrowdStrike: Cash Strikes Back
Post Office celebrates South Asian Heritage Month
How did a 360-year-old institution revolutionise today’s digital identity market?
Our People
Our People
Postmasters
Introduction
Postmaster interviews: one family, one vision, one team
Rodmill Post Office
A Community service
A family business
The heart of the village
Providing services where they're needed
Azim Shaikh - Whalley Post Office
Sonya Cary - Pontrilas Post Office
Sally Bourton - Trewoon Post Office
Abdul Majid MBE - Bellshill Post Office
Caron Press - Miles Cross Post Office
Postmasters in the Press
Celebration marks 10th anniversary of Stradbroke Post Office
Popular postmistress retires after 34 years at Waterloo Gardens
Northampton postmaster marks 50 years milestone in the role
40 years’ milestone for Eastfield Road Postmaster
Postmaster in the Press Archive
Social Responsibility
Our corporate responsibility statement
Post Office renews Partnership with the Trussell Trust
Diversity and Inclusion
Equity, Diversity and Inclusion at Post Office
Pride at Post Office
Embedding diversity
Our Commitments
Colleagues
Post Office new ways of working
Purpose & Strategy
Purpose & Strategy
Purpose
Our purpose
Evolving our Mails strategy
Evolving our Mails strategy
Intent to 2025
CEO Intent to 2025
Partnering with Postmasters
Withdrawing & Depositing Cash
Innovating in Mails
Creating new partnerships
Strengthening our network
Investing in our IT
Post Office priorities
Priorities 2023-24
The Horizon IT Scandal
Governance
Governance
Our Structure
Our Board
Our Executive Team
Board sub-committees
Useful corporate information
Key Reports & Statements
Post Office Annual Report & Accounts 2022-23
Cynllun Iaith Gymraeg Swyddfa’r Post
Welsh Language Scheme
Information Commissioner Office - practice recommendation
Anti Bribery & Corruption statement
Code of Business Conduct
Equality Pay Gap Report
Modern Slavery Statement
Network Report
Post Office Carbon Reduction plan
Tax Strategy
Post Office Annual Report & Accounts 2021-22
Letter to the Chair of the Select Committee - 7 March 2024
Letter to the Chair of the Select Committee from Amanda Burton
Project May - investigation into the racial codification document found at Post Office
Letter to Justice Secretary - January 2024
Investigation into covert recordings of Richard Taylor
Post Office Comment On Investigation Into Speak Up Allegations
Access to Information
Access to Information
FOIA Requests and responses
Access to Information - Annex
Post Office Consultation Hub
For our Suppliers
Working with us
Web3 training documents
Procurement newsletters
Government
Written Ministerial Statements
Careers
Careers
Running your own branch
Run a Post Office
Working at Post Office
Roles at Post Office
How to apply
London Economics
London Economics
1. Introduction
Post Office CEO Foreword
Executive summary
Background to the research
2. The Big Picture
Delivering direct economic impact across the United Kingdom
Generating economic value at a regional and local level
Sustaining jobs and employment across all four nations
Reflections
3. Enabling Enterprise
Enabling small businesses and meeting their most essential needs
Ensuring mails and parcel services are nearby and convenient as the United Kingdom's e-commerce market thrives
Protecting access to cash for businesses
Reflections
4. Anchoring Economics
Driving footfall to our high streets
Bolstering Postmasters’ host retail businesses
Sustaining thousands of local rural economies
Reflections
5. Part and parcel of life
Fostering pride of place in communities
Supporting rural life and living
Ensuring convenience for consumers – particularly for postal services
Reflections
6. More than just a shop
Delivering huge social value for the UK
Serving as a backstop for vulnerable consumers
Emerging as the backbone of the United Kingdom’s cash and banking infrastructure
Reflections
Media Centre
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