The Horizon IT Scandal

Component RTE

We are deeply sorry for the pain which has been suffered by so many people, their families and friends throughout the Horizon IT Scandal. Support and resources for victims can be found here, along with information and data on financial redress.

Component ColumnLinks
A message from interim Post Office Chair Nigel Railton

I want to re-iterate profound apologies to victims of the appalling Horizon IT scandal as we enter the final phase of the Inquiry.

Read More
A message from our CEO

Post Office CEO, Nick Read, apologises to victims of the Horizon IT Scandal and outlines how the Post Office of today is responding to the failures of the past, rebuilding trust and driving change.

Read More
Component ColumnLinks
Horizon Shortfall Scheme – latest data on progress

Post Office is taking determined action to address the past and provide fair, full and final financial redress for victims of the Horizon Scandal. You can find details of the latest data for the Horizon Shortfall Scheme here.

Read More
Overturned Convictions and financial redress: information on progress

The Post Office is taking extensive action to ensure that miscarriages of justice are fully addressed and that fair, full and final redress is provided. You can find details of the latest data for overturned convictions and redress here.

Read More
Component ColumnLinks
Context

Find out more about the background to the Horizon IT Scandal and a timeline of key events.

Read More
FAQs

Frequently asked questions about the Post Office Horizon IT Scandal.

Read More
Component SingleLinks
Component ColumnLinks
Improving our systems and processes

We want our Postmasters to know that we have learned from past mistakes and see the benefits of changes we are making following the judgments in the civil and criminal courts.

Read More
Changing our culture

We want our Postmasters to know that we have learned from past mistakes and see the benefits of changes we are making following the judgments in the civil and criminal courts.

Read More