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FAQs

We receive a large number of requests for information about the Horizon IT Scandal. These FAQs address the most common questi...

A message from our CEO

Post Office CEO, Nick Read, apologises to victims of the Horizon IT Scandal and outlines how the Post Office of today is resp...

Horizon IT Public Inquiry

An independent public inquiry into the Horizon IT scandal was established in September 2020. Following a request from the Cha...

Eligible late applications to Horizon Shortfall Scheme

Rebuilding Trust

Horizon Shortfall Scheme: information and data

Post Office is taking determined action to pay full, fair and final financial redress for victims of the Horizon Scandal. We ...

Overturned Convictions and financial redress: information on progress

The Post Office is taking extensive action to ensure that miscarriages of justice are fully addressed and that fair, full and...

Context

What has become known as the ‘Horizon IT Scandal’ involves a dispute, between Post Office and a group of Postmasters, which t...

Roles at Post Office

Our teams are made up of all kinds of people from a variety of backgrounds, but they have one thing in common; the desire to ...