Financial Redress

Providing appropriate redress for past events is a priority for Post Office. We are continuing to make payments every week.

We understand that it is imperative that people should receive financial redress as quickly as possible. That is why, across all Schemes, interim payments are made ahead of final settlements.

There are four main Schemes providing financial redress:

  • Group Litigation Order (GLO) Scheme: The Department for Business and Trade (DBT) is administering the GLO scheme, which provides ex-gratia redress for postmasters who were claimants in the Group Litigation and part of its settlement in 2019.
  • Horizon Convictions Redress Scheme (HCRS): DBT is also administering the Horizon Convictions Redress Scheme which was recently opened to provide redress for people whose criminal convictions are overturned by legislation passed into law by the UK and Scottish Governments earlier this year.
  • Overturned Convictions Scheme: Post Office is also, separately, administering redress for people whose Horizon-related criminal convictions have been overturned by the Courts, following appeals.
  • Horizon Shortfall Scheme (HSS): Post Office is administering the Horizon Shortfall Scheme, established in 2020 to provide redress for postmasters who were not claimants in the Group Litigation.